Our Privacy Policy
Nachiez.com ("we" or "us"), as Pakistan's leading online retailer of kitchen essentials and household accessories, is committed to protecting your privacy. This privacy policy explains how we collect, use, and protect your personal information when you use our website. By using Nachiez.com, you agree to the collection and use of your information in accordance with this policy and Pakistani data protection laws.
What Information We Collect
We collect the following information to provide you with the best shopping experience:
- Personal Information:
- Full name
- Contact number
- Email address
- Delivery address
- Billing address
- Order Information:
- Purchase history
- Product preferences
- Shopping cart details
- Payment information (we don't store complete credit card details)
- Technical Information:
- IP address
- Browser type
- Device information
- Shopping preferences
How We Use Your Information
We use your information for the following purposes:
- Processing and delivering your orders of kitchen essentials and household items
- Communicating about your order status and delivery updates
- Sending important product information and warranty details
- Informing you about relevant promotions and new kitchen products
- Improving our website and product offerings
- Providing customer support and handling returns
- Preventing fraudulent transactions
Sharing Personal Information
We share your information only with trusted partners who help us operate our business:
- Delivery partners for order fulfillment
- Payment processors for secure transactions
- Customer service providers
- Marketing service providers (with your consent)
We never sell your personal information to third parties. Any sharing of information is done solely to fulfill our services to you and in compliance with Pakistani privacy laws.
How We Use Cookies
We use cookies to enhance your shopping experience on Nachiez.com. Cookies help us:
- Remember your login details
- Maintain your shopping cart
- Understand your browsing preferences
- Improve website performance
- Provide personalized product recommendations
You can control cookie settings through your browser preferences. However, disabling cookies may limit some website functionality.
Data Security
We implement robust security measures to protect your information:
- Secure SSL encryption for all transactions
- Regular security assessments
- Limited employee access to personal data
- Secure data storage systems
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Lodge a complaint with relevant authorities
Contact Us
For any privacy-related queries or to exercise your rights, contact us at:
- Email: nachiez@gmail.com
- Phone: 0344 5326521
- WhatsApp: 0344 5326521
This privacy policy was last updated on [Current Date]. We reserve the right to modify this policy at any time. Changes will be effective immediately upon posting to the website.